Emotional intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that Emotional intelligence can be learned and strengthened, while others claim it's an inborn characteristic : The ability to express and control emotions is essential, but so is the ability to understand, interpret, and respond to the emotions of others. Imagine a world in which you could not understand when a friend was feeling sad or when a co-worker was angry. Psychologists refer to this ability as Emotional intelligence , and some experts even suggest that it can be more important than IQ in your overall success in life. A number of different assessments have emerged to measure levels of emotional intelligence. Such tests generally fall into one of two types: self-report tests and ability tests. Self-report tests are the most common because they are the easiest to administer and score. On such tests, respondents respon...
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